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Legal notice

Privacy policy

1. Data controller

Company: Catuven Innovación S.L.
Address: Diego Ramírez, 18. Fuente de Pedro Naharro (Cuenca), 16411
Contact e-mail: info@pisterra.com
Telephone: +34 604 421 681

2. Purpose of the processing

At Catuven Innovación S.L. we process the personal data of our users for the following purposes:

  • To handle enquiries and requests received through the contact form.
  • To send communications related to our services, where the user has agreed to it.
  • To comply with the applicable legal obligations.

3. Legal basis for the processing

The processing of the data is based on:

  • The consent of the user when filling in the contact forms.
  • The performance of a contract or pre-contractual measures in the case of a commercial relationship.
  • Compliance with legal obligations.

4. Retention of the data

Personal data will be kept for as long as it is needed for the purpose for which it was collected, or until the user asks for it to be deleted.

5. Recipients of the data

Personal data will not be passed on to third parties, except where required by law or where it is necessary in order to provide the service requested.

6. Rights of the user

The user has the right to:

  • Access, rectify or erase their data.
  • Restrict or object to the processing.
  • Withdraw their consent at any time.
  • Lodge a complaint with the Spanish Data Protection Agency (AEPD) if they consider that their rights have been infringed.

To exercise these rights, you can contact us at info@pisterra.com.

7. Security of the data

We apply technical and organisational measures to guarantee the security of personal data and to prevent unauthorised access.

8. Changes to this privacy policy

We reserve the right to amend this policy in order to adapt it to legislative developments or to improvements in our processes.

The Spanish version of this policy is the binding one. Any other language is provided as a courtesy translation.